The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Day
“On a dreary day, we found the spa to be a good escape. The treatments were rejuvenating, making it a highlight of our stay.” view full review
Comfortable Rooms
“The room was exceptionally comfortable, and the bed provided the perfect night's sleep, enhancing our overall experience.” view full review
Lovely Outdoor Area
“The pool and outdoor area were beautifully maintained, offering a serene oasis to unwind and enjoy the sun.” view full review
Easy Parking Access
“We appreciated the free on-street parking, which made it so convenient to come and go without any hassle.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Sports trainer
Services
Room service
Laundry
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Plunge pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Gasteiz Bidea, 2,
Durango,
Spain,
48200,
Basque Country
Map view
Gasteiz Bidea, 2,
Durango,
Spain,
48200,
Basque Country
City landmarks
Church
Basilika Santa Maria de Uribarri
830 m
San Agustinalde Kalea
Museo de Arte e Historia de Durango
830 m
Museum
Kurutzesantu Museoa
830 m
Kurutziaga Kalea
Palacio Garai Durango
660 m
Alluitz
1.1
km
48200 Durango
Monumento Juanjo Novella
1.1
km
Geltoki Kalea 6
Pause&Play
1.1
km
Solokoa 4
Basque Country Bike
2.5
km
Unnamed Road
Neberondo
3.1
km
Muntsaratz Auzoa
Torre Muntsaraz
3.3
km
Kalea Ebaristo Bustinza Kirikino 18
Hontza Museoa
3.7
km
Ebaristo Bustinza Kirikiño Kalea
Hontza Museoa Fundazioa
3.7
km
Mugarra
4.0
km
Untxillaitz
4.0
km
Farm
Alluitz Natura
4.5
km
Nearby
Santanoste Kalea
Puerta de Santa Ana
190 m
Santa Ana Plaza
Parroquia de Santa Ana
250 m
48200 Durango
Bolidismo
590 m
Restaurants
Restaurante Durango
0 m
Gasteiz Bidea 2
Zero
390 m
Barrenkale Kalea
Restaurante Txantonesa
420 m
Goienkalea 2
La Oficina y El Despacho de Durango
580 m
Herriko Gudarien Kalea
Gaztelua
600 m
Herriko Gudarien Kalea
Les Villes
580 m
Kanpatorrosteta 1
Restaurante Kukutze
820 m
Askatasun Etorbidea 19
Plateruena Kafe Antzokia
840 m
Landako Etorbidea 4-a
Gorrotxa
980 m
Astxiki Kalea
Cerveceria Gambrinus Durango
990 m
C/Fray Juan de Zumarraga Kalea
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
location
friendly staff
value for money
room smell
7.4/10
Very good
Rooms
6.3
Location
8.0
Service
7.3
Dining
6.7
Guest reviews
7.4/10
based on 9 reviews
8.5
8.5/10 based on 1882 reviews
Frederick
United Kingdom,
April
2024
5.6/10
The hotel is located on a steep hillside with gabions under which was a service road, offering an extra bed in the room. Although initially smelling of smoke, the experience felt like an absolute waste of money. The service had its ups and downs and the location was near the old town, but improvements could be made. Dining was satisfactory but could align better with higher expectations.
Rooms
5.0
The room looked onto a steep hillside with gabions and included an extra bed. There was a smell of smoke upon arrival, impacting the initial impression.
Service
5.0
The service was a mix of experiences with some accommodating requests, but others were described as rude, slow, forgetful, and badly trained. There is no bar but a comfortable seating area provided for service needs like room service, laundry, and tours/ticket assistance.
Location
6.0
The location is near the old town and in the quaint village of Durango, close to the town square and metro station. However, questions arose about the necessity to buy sandals to access certain areas whose adequacy for the number of guests was in doubt.
Dining
7.0
The dining experience was what you would expect from a European hotel, being average for a 3-star but falling slightly short of 4-star hotel standards. The fitness center was highlighted as impressive.
Facilities
6.0
However, certain improvements could enhance the overall experience.
location
value for money
George
United Kingdom,
January
2024
7.6/10
The hotel is located in a quaint village, close to the town square and metro station, offering a quiet atmosphere with easy access to bars and restaurants. The rooms, while a bit dated, are within a well-kept older building that could use some updating. The staff is consistently helpful and accommodating, although some may find the service slow at times.
Rooms
7.0
The rooms could use more charging points for electronic devices, but they are comfortable and set within a charming older building.
Service
8.0
The staff were always helpful, although the service could be slow occasionally.
Location
9.0
The hotel is conveniently located on the edge of the old town, offering a quiet stay with easy access to nearby amenities.
Dining
6.0
The restaurant had a poor selection of breakfast items, but the fresh seafood options were enjoyable.
Facilities
8.0
The hotel offers safe and secure underground parking in an historic townhouse setting.
Mark
United Kingdom,
October
2023
8.2/10
The hotel offers clean, large, and immaculate rooms with all necessary facilities, but there was a slight smell of smoke upon arrival. The service was top-notch, with lovely and helpful staff, particularly accommodating unexpected needs. The location is exceptionally beautiful, perfect for exploring the Basque region. The dining experience was satisfactory overall. The hotel features nice swimming pool facilities.
Rooms
8.0
The rooms were clean, spacious, and had all necessary facilities, but there was a slight smell of smoke when we arrived.
Service
9.0
The service was excellent, with lovely and helpful staff, especially when unexpected needs arose.
Location
9.0
The location is exceptionally beautiful and ideal for exploring the Basque region.
Dining
7.0
The dining experience was satisfactory, offering plentiful options.